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FitCam App FAQ

The FitCam Health Team is proud to provide you with the most innovative Integrative Pain Management platform. 

If you are have trouble acccesing our App please read carefully the FAQ below. 

You can also contact us here:

Introducing Fitcam

Discover FitCam: Your Gateway to Advanced Pain Relief and Wellness. Begin a Tailored Health Journey, Exclusively Through Your Doctor's Invitation.

Q1: How do I access the App?

To activate your program, access the invitation your doctor has shared via email or text. Can't locate it? Check your spam folder or ask the doctor's office to send the information again..

Check the "How-To video" for onboarding details

Q2: How do I complete my enrollment in the App?

Make sure you activate all the FitCam features to make the most of our programs! 

  • Respond to the Health Questionnaire

  • Activate notifications

  • Activate Step Tracking

  • Access all your programs

  • Chat with your Doctor and Nurse

Check the "How-To Video"  on the right for onboarding details.

Q3: How do I access my Programs in the App?

Your programs are specifically prescribed by your doctor and tailored to your health needs.

Additionally, you'll find the Relief Journey, your personalized .

  • Access your program from your Today screen

  • Scroll horizontally the program catalog to choose the desired program

  • Click "Start" to start a program.

 

Check the "How-To Video"  on the left for more details on how to navigate programs.

How to I connect to Apple Health ?

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In this video we guide for Apple Users to help connect FitCam to Apple Health:

  • Connecting during onboarding

  • Step by step activation of Apple Health via "Settings"

Check the "How-To Video" on the right for more details on how to activate Apple Health.

How to I connect to Google Fit?

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In this video we guide you though connecting to Google Fit:

  • Connecting during onboarding

  • Step by step activation of Google Fit via "Settings"

Check the "How-To Video" on the right for more details on how to activate and Google Fit programs.

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